Nobody has ever stated, “WhatsApp is solely for our boring family groupings. The days of using WhatsApp simply to communicate with friends and family are long gone. Everyone has Whatsapp on their phone. Yes, except for those who live in China or some regions of Southeast Asia, 9 out of 10 people use WhatsApp daily. WhatsApp has developed and now offers WhatsApp Business in order to serve such a large audience. In order for hotels to stay up to date with new trends, WhatsApp Business is now a need.
You may connect WhatsApp Business to your hotel management system using an Application Programming Interface (API) and discover a whole new world.
This gets me to my next point: What Are the Benefits of WhatsApp for Hotel Operators?
Speaking of advantages, they are all real and can’t be disregarded. And I’m addressing the aspects that apply to hoteliers more in this section.
- Receive immediate booking alerts
You receive timely messages and updates on each booking when Whatsapp for hotels is integrated with your property management system, which is one of its main advantages.
- Keep abreast on all the pertinent news.
For hotel owners, reports are essential. It enables them to look more closely at all hotel activities and reach wise conclusions.
- Exchange shopping lists, payment links, and more.
You can exchange and receive everything that counts thanks to WhatsApp’s integration with your hotel PMS, including menus, payment links, and folios.
- Take on much more leads
It could sound a little strange to use WhatsApp to get leads, don’t you think? Yet, it does function in a fantastic way. This is primarily a WhatsApp default benefit. You can include WhatsApp into your hotel’s website if you have a WhatsApp business account. The ability to speak with your hotel directly is available on every page of your website.
- Be more communicative
Better communication between people and businesses is WhatsApp’s main objective.
Today, WhatsApp for hotels is a reality. All types and sizes of hotels now depend on the rapid messaging app more than before. Many lodging establishments from around the world have already placed significant bets on this popular instant messaging program.
